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| MANAGEMENT OF INCOMING CALLS FROM YOUR CUSTOMERS |
|---|
| PERSONALIZED TRAINING WITH YOUR EDEN ASSISTANT |
| APPOINTMENT MANAGEMENT ON OUR EDEN AGENDA |
| 7J/7 |
| 24H/24H |
| MAKING CALLS - OUTGOING CALLS |
| RECALL YOUR CUSTOMERS AT YOUR REQUEST |
|
CALLING YOUR CUSTOMERS DIRECTLY ACCORDING TO YOUR DESIDERATA |
| CUSTOMER ACCESSIBLE VIA PC, MAC AND APPLICATION FOR SMARTPHONE AND TABLET (EMERGENCIES, MESSAGE, AGENDA, BILLING ACCOUNT, REAL-TIME STATISTICS, CONTACTS BASE, ETC.) |
| MULTI-CHANNEL RETRANSMISSION OF YOUR EMERGENCIES, MESSAGES AND APPOINTMENTS (EMAIL, PHONE, CUSTOMER ACCOUNT, SMS *, SPECIFIC APPLICATIONS) |
| GUARANTEE OF AN AVERAGE STALL TIME LESS THAN 15 SECONDS |
| MANAGEMENT OF MEETINGS ON AN AGENDA OTHER THAN EDEN |
| MANAGEMENT OF INCOMING CALLS FROM YOUR CUSTOMERS IN FRENCH |
| MANAGEMENT OF INCOMING CALLS FROM YOUR CUSTOMERS IN ENGLISH |
| MANAGEMENT OF INCOMING CALLS FROM YOUR CUSTOMERS IN SPANISH |
| MANAGEMENT OF INCOMING CALLS FROM YOUR CUSTOMERS IN ARABIC |
| MANAGING YOUR CUSTOMERS 'INCOMING CALLS IN GERMAN |
| MANAGEMENT OF INCOMING CALLS FROM YOUR CUSTOMERS IN CATALAN |
| MANAGEMENT OF YOUR EMAILS AND CATS |
| UNLIMITED TAKING INTO ACCOUNT OF THE MANAGEMENT OF YOUR ONE-TIME INSTRUCTIONS |
| UPDATING THE ORGANIZATION CHART OF YOUR COMPANY |
| 100% OF CALLS HANDLED IN FRANCE |
| PAYMENT BY AUTOMATIC DEBIT |
| PAYMENT BY CREDIT CARD |
| PAYMENT BY BANK TRANSFER |
| UNLIMITED MODIFICATION OF YOUR CALL SCRIPT-SCENARIO |
| FILE AND QUOTE STUDY, ULTRA-PERSONALIZED |
| CONNECT TO YOUR OWN ERP - CRM |
| PERSONALIZED QUALITY OF SERVICE (QDS) MONITORING WITH YOUR INDIVIDUAL AND DEDICATED EDEN MANAGER |