149 rue Saint Honoré 75001 PAR... contact@eden-call-center.com

MANAGEMENT OF INCOMING CALLS FROM YOUR CUSTOMERS
PERSONALIZED TRAINING WITH YOUR EDEN ASSISTANT
APPOINTMENT MANAGEMENT ON OUR EDEN AGENDA
6J / 7
7H/21H
MAKING CALLS - OUTGOING CALLS
CUSTOMER ACCOUNT ACCESSIBLE VIA PC, MAC AND APPLICATION FOR SMARTPHONE AND TABLET
(EMERGENCIES, MESSAGE, AGENDA, BILLING ACCOUNT, REAL-TIME STATISTICS, CONTACTS BASE, ETC.)
MULTI-CHANNEL RETRANSMISSION OF YOUR EMERGENCIES, MESSAGES AND APPOINTMENTS
(EMAIL, PHONE, CUSTOMER ACCOUNT, SMS *, SPECIFIC APPLICATIONS)
GUARANTEE OF AN AVERAGE STALL TIME LESS THAN 20 SECONDS
MANAGEMENT OF APPOINTMENTS ON AN AGENDA OTHER THAN EDEN
MANAGEMENT OF INCOMING CALLS FROM YOUR CUSTOMERS IN FRENCH
MANAGEMENT OF YOUR EMAILS AND CATS
UNLIMITED TAKING INTO ACCOUNT OF THE MANAGEMENT OF YOUR ONE-TIME INSTRUCTIONS
UPDATING THE ORGANIZATION CHART OF YOUR COMPANY
100% OF CALLS HANDLED IN FRANCE
PAYMENT BY AUTOMATIC DEBIT
PAYMENT BY CREDIT CARD
CONNECT TO YOUR OWN ERP - CRM
FILE AND QUOTE STUDY, ULTRA-PERSONALIZED
PERSONALIZED QUALITY OF SERVICE (QDS) MONITORING WITH YOUR INDIVIDUAL AND DEDICATED EDEN MANAGER