MANAGEMENT OF INCOMING CALLS FROM YOUR CUSTOMERS |
---|
PERSONALIZED TRAINING WITH YOUR EDEN ASSISTANT |
APPOINTMENT MANAGEMENT ON OUR EDEN AGENDA |
6J / 7 |
7H/21H |
MAKING CALLS - OUTGOING CALLS |
CUSTOMER ACCOUNT ACCESSIBLE VIA PC, MAC AND APPLICATION FOR SMARTPHONE AND TABLET (EMERGENCIES, MESSAGE, AGENDA, BILLING ACCOUNT, REAL-TIME STATISTICS, CONTACTS BASE, ETC.) |
MULTI-CHANNEL RETRANSMISSION OF YOUR EMERGENCIES, MESSAGES AND APPOINTMENTS (EMAIL, PHONE, CUSTOMER ACCOUNT, SMS *, SPECIFIC APPLICATIONS) |
GUARANTEE OF AN AVERAGE STALL TIME LESS THAN 20 SECONDS |
MANAGEMENT OF APPOINTMENTS ON AN AGENDA OTHER THAN EDEN |
MANAGEMENT OF INCOMING CALLS FROM YOUR CUSTOMERS IN FRENCH |
MANAGEMENT OF YOUR EMAILS AND CATS |
UNLIMITED TAKING INTO ACCOUNT OF THE MANAGEMENT OF YOUR ONE-TIME INSTRUCTIONS |
UPDATING THE ORGANIZATION CHART OF YOUR COMPANY |
100% OF CALLS HANDLED IN FRANCE |
PAYMENT BY AUTOMATIC DEBIT |
PAYMENT BY CREDIT CARD |
CONNECT TO YOUR OWN ERP - CRM |
FILE AND QUOTE STUDY, ULTRA-PERSONALIZED |
PERSONALIZED QUALITY OF SERVICE (QDS) MONITORING WITH YOUR INDIVIDUAL AND DEDICATED EDEN MANAGER |