The solutions : Delegate and
entrust to EDEN-MED the reception of
your telephone calls for a better efficiency and management of your time : too good ...? No ... only the reality and the
testimony of our customers who still wonder how they did ... before
Welcome to this
new world of calm and efficiency Trust EDEN-MED
The simplicity of setting up your EDEN-MED outsourcing service
Personalized management of your calendars, by phone or internet
Our teams are there to take over with your patients and guarantee you the best smiling and professional telephone reception (picked up after 6 rings or 15 seconds)
Be responsive and provide the best quality of service by meeting your requirements and expectations for the satisfaction of your customers. Your confidence and peace of mind are our rewards.
EDEN-MED your trusted partner : simplicity and transparency, experience, support, flexibility and follow-up are our commitments
EDEN-MED
At your
disposal
a team of multilingual secretaries 24 hours a day, 7 days a week,
responsible and professional
With more than 30 years of experience, our collaborators are confirmed and experienced in taking charge of your medical calls with all the listening and the necessary smile.
EDEN-MED receives your incoming calls on your behalf and allows the identification of your patients (who have already been registered on our servers thanks to their telephone number)
Their contact details, history, appear directly on your secretary's screen You are informed in real time of each call for better traceability
Supports the management of your calendars with instant updating of your appointments, shared and synchronized calendars with sending by SMS or email confirmation of scheduled appointments to your patients, you are informed in real time of each call .
Possibility of making an appointment online on our EDEN - RDV-MED space in one click
EDEN-MED
takes care of the management of emergencies or
other calls The calls received by your EDEN-MED
secretary , and according to your instructions can be communicated
to you directly
EDEN-MED fits all your requirements and constraints, our eq ipes are trained in the use of your software, applications and tools specific to your cabin t, to respond on your behalf to your patients
Freedom, Peace, transparency and economy
EDEN-MED will offer you the most suitable formula for your needs and will save you time, money and stress.