The context:

YOUR CURRENT SITUATION

Phone calls remain the most popular channel for customer service and support. It is the first image of your company. It is therefore essential to have a smiling, responsive telephone reception adapted to all circumstances, needs, requests, emergencies.

Your lines, your teams and switchboards are saturated, you cannot reach your secretary, the waiting time is too long, the telephone lines are always busy. It is impossible to meet your quality telephone reception commitments

You have become a "business manager-secretary-HR-multifunction ". 

It is impossible for you to calmly take care of your business and going on vacation, for example, becomes a real headache ...

Your job requires great availability, between the suppliers to be managed, the follow-up of files to be followed or visits to the site or to your clients' offices.

, No more being available 24 hours a day to meet the demands of your customers during the day and sometimes at night for your customers. Work and sleep peacefully, EDEN-LIB MULTILINGUES , takes over on your behalf,