Consumer expectations :
Your patients trust you and need to be heard to have the right answer at the right time. People are at the heart of your profession and nothing is more frustrating for your patients not to be able to reach your practice, lines always busy, telephone reception by your secretary who is sometimes "unpleasant" because overbooked or with several simultaneous communications , ringing in a vacuum or impersonal messaging to leave a message, far from a quality service.
EDEN-MED THE SOLUTION
Every person and every call is unique, every call can be urgent, vital and your patients need a warm, pleasant telephone reception, sometimes at any time of the day or night.
Your patients do not have time to wait, the care and personalized welcome are a guarantee of confidence and professionalism
EDEN-MED THE SOLUTION
To retain your patients, recognition, consideration and listening are necessary, which is why EDEN-MED receives your incoming calls on your behalf and allows your patients to be identified.
Our teams are at your side for the greatest satisfaction of your patients and to allow you to concentrate on your activity with serenity and peace of mind in confidence and in compliance with the instructions given.
Personalization, recognition and loyalty of your patient